Digital HAT · Vision and mission
Whether we are choosing technology or building it, we focus on the people who use it and the work it should make easier.
Understand business needs and develop suitable web, software and support solutions. Make technical decisions easier to understand so our customers can make informed choices.
Our starting point: understanding a real need.
We aim to be a technology partner businesses can turn to as their needs change, sharing the reasoning behind our decisions. Our goal is to help keep the systems built today understandable and adaptable tomorrow.
Our long-term goal: a lasting working relationship.
Our working principles
These principles describe how we approach a project. We agree on scope and mutual expectations for each engagement.
Define the problem first. Choose technology based on business needs, existing systems and budget.
Explain scope, costs and uncertainties in plain language. Consider changes together.
When designing a screen or process, consider how the person using it every day will get their work done.
Include maintenance, knowledge sharing and possible future changes in the project plan.